Missed
Payments
I have defaulted on my Direct Debit – how can I pay for this?
You can make outstanding payments by clicking the button below:
Please note that failure to make the payment within the given time frame will result in your finance agreement being cancelled and insurance cover being withdrawn.
To restart a cancelled Direct Debit, please click the button below:
Missed payments under insurance premium finance agreements and premium pay-as-you-go arrangements
We understand that at this time, many of our customers are finding it difficult to keep up with their payments for their insurance policies where they have a credit agreement to finance their insurance premium payments
If you have an insurance premium finance agreement with Granite Finance Limited, (“Granite”) and you have missed a payment, or if you need a bit more time to pay under your agreement, then we will need you to make up your payments. However, you can spread the cost of your missed payment over a period of up to three weeks. We’ve worked out some different options for you that we have explained below.
If you have more than one insurance policy with us, then you will need to apply and pay separately for each policy where you have missed a payment
If you can do so, then you should pay the missed payment in full in a single payment by card. You can do this online using the self-service payment facility.
If you need to spread the cost of your missed payment, then you can do this over two or three weeks. You will need to choose which option you want to take, as follows:
You can make up the missed payment by paying it in two equal weekly instalments. If you take this option, then the first instalment is due today and the second and final instalment is due in seven days’ time. You will need to make the first instalment online by card payment. When you have paid your first instalment by card payment, we will automatically take the second instalment from the same card on the due date, seven days later. By taking this payment option, you agree that we can collect payment in this way. Please note that if we are unable to take the second instalment in seven days due to insufficient funds, we will re-attempt the payment two days later; however, if this payment is also unsuccessful, your policy will be cancelled with immediate effect due to non-payment.
You can make up the missed payment by paying it in three equal weekly instalments. If you take this option, then the first instalment is due today, the second instalment is due in seven days’ time and the third instalment is due seven days after that. You will need to make the first instalment online by card payment. When you have paid your first instalment by card payment, we will automatically take the second instalment from the same card on the due date, seven days later, and the third from the same card on the due date seven days after that. By taking this payment option, you agree that we can collect payment in this way. Please note that if we are unable to take the second or third instalment due to insufficient funds, we will re-attempt the payment two days after its due date; however, if this payment is also unsuccessful, your policy will be cancelled with immediate effect due to non-payment.